HB FreshDesk
by Hiren Patel · Chat & Support
A plugin Get your Freshdesk account FAQ's and Create a new Ticket and view your All ticket with full conversation.
80 health vs 69 average across 175 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,381 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
66
now · peak 195
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “10+”. The real number sits in this band.
Refined from the date this plugin crossed into its current band.
Install history · since 2022-10-04 · 1,382 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
- 2025-09-23 20+ → 10+ down after 335 days in band
- 2024-10-23 10+ → 20+ up after 53 days in band
- 2024-08-31 20+ → 10+ down after 10 days in band
- 2024-08-21 10+ → 20+ up after 2 days in band
- 2024-08-19 20+ → 10+ down after 118 days in band
- 2024-04-23 10+ → 20+ up after 24 days in band
- 2024-03-30 20+ → 10+ down after 308 days in band
- 2023-05-27 30+ → 20+ down
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 3 shared tags A -
Awesome Support – WordPress HelpDesk & Support Plugin 6K+ installs · 3.5★ · 2 shared tags B -
Zendesk Support for WordPress 2K+ installs · 3.2★ · 2 shared tags D -
Freshdesk (official) 800+ installs · 3.3★ · 2 shared tags D -
Nirweb support 800+ installs · 4.0★ · 2 shared tags D -
Help Scout 400+ installs · 4.0★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for HB FreshDesk into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/hb-freshdesk" width="480" height="300" style="border:0" loading="lazy" title="HB FreshDesk — Plugin Pulse"></iframe> HB FreshDesk: 10+ active installs, 0.0★ (0 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/hb-freshdesk