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wp.org search vs our merit ranking: “mobile contact buttons”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “mobile contact buttons”, we agree with wp.org on the top plugin, and our order differs from theirs on 13 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Mobile Call Buttons shows at wp.org #6 but places #23 on merit, a gap of 17 places. Its 600+ installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Popup Builder – Create highly converting, mobile friendly marketing popups. places #10 on merit, 4.7★ from 2,216 reviews, but shows at wp.org #24. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More 5M+ · 4.8★ (14,389) wp.org #1 2 WP Mobile Menu – The Mobile-Friendly Responsive Menu 70K+ · 4.7★ (256) wp.org #3 ↑1 wp.org ranks it 1 place below merit 3 AMP for WP – Accelerated Mobile Pages 70K+ · 4.4★ (1,319) wp.org #4 ↑1 wp.org ranks it 1 place below merit 4 Mobile Contact Bar 9K+ · 4.6★ (30) wp.org #2 wp.org ranks it 2 places above merit 5 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1,245) wp.org #8 ↓5 wp.org ranks it 3 places below merit 6 Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder 800K+ · 4.8★ (808) wp.org #7 wp.org ranks it 1 place below merit 7 Post SMTP – Complete Email Delivery and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App 300K+ · 4.7★ (528) wp.org #11 ↑1 wp.org ranks it 4 places below merit 8 Anti-Spam, Spam FireWall by CleanTalk 200K+ · 4.8★ (3,224) wp.org #17 ↓1 wp.org ranks it 9 places below merit 9 Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ · 5.0★ (775) wp.org #19 ↑5 wp.org ranks it 10 places below merit 10 Popup Builder – Create highly converting, mobile friendly marketing popups. 200K+ · 4.7★ (2,216) wp.org #24 wp.org ranks it 14 places below merit 11 Jetpack – AI Agents & MCP, Security, Backup & Analytics 3M+ · 3.7★ (2,409) wp.org #14 ↑4 wp.org ranks it 3 places below merit 12 Drag and Drop Multiple File Upload for Contact Form 7 60K+ · 4.8★ (94) wp.org #15 ↓1 wp.org ranks it 3 places below merit 13 Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 40K+ · 5.0★ (23) wp.org #10 wp.org ranks it 3 places above merit 14 Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #18 ↓1 wp.org ranks it 4 places below merit 15 Mobile Call Now & Map Buttons 4K+ · 4.9★ (18) wp.org #9 wp.org ranks it 6 places above merit 16 Floating Chat Buttons – Click to Call or Chat, Email 1K+ · 4.9★ (54) wp.org #16 ↓1 17 Mobile Contact Line 1K+ · 5.0★ (5) wp.org #5 ↑1 wp.org ranks it 12 places above merit 18 Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress 30K+ · 4.0★ (292) wp.org #22 wp.org ranks it 4 places below merit 19 Order On Mobile for WooCommerce 2K+ · 4.9★ (66) wp.org #20 wp.org ranks it 1 place below merit 20 WPB Popup for Contact Form 7 – Showing Contact Form 7 Popup on Button Click 5K+ · 4.6★ (16) wp.org #13 wp.org ranks it 7 places above merit 21 Sticky Buttons – Floating Buttons Builder 10K+ · 3.7★ (6) wp.org #12 ↓1 wp.org ranks it 9 places above merit 22 Sticky Mobile Buttons 60+ · 5.0★ (5) wp.org #21 wp.org ranks it 1 place above merit 23 Mobile Call Buttons 600+ · 5.0★ (1) wp.org #6 ↑2 wp.org ranks it 17 places above merit 24 Contact Button – The All-in-One Website Widget 200+ · 5.0★ (2) wp.org #23 wp.org ranks it 1 place above merit

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.