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wp.org search vs our merit ranking: “order cancellation”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “order cancellation”, we and wp.org disagree on the top plugin, and our order differs from theirs on 12 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Order Cancellation & Returns for WooCommerce shows at wp.org #1 but places #13 on merit, a gap of 12 places. Its 300+ installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Customer Reviews for WooCommerce places #8 on merit, 4.8★ from 1539 reviews, but shows at wp.org #23. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WC Cancel Order 5K+ · 4.9★ (23) wp.org #2 1 too low 2 PiWeb Cancel order / Refund request for WooCommerce 1K+ · 4.8★ (39) wp.org #4 ↓1 2 too low 3 Custom Order Status for WooCommerce 10K+ · 3.3★ (32) wp.org #3 ↑3 4 Germanized for WooCommerce 70K+ · 4.8★ (496) wp.org #13 9 too low 5 Smart COD for WooCommerce 30K+ · 4.6★ (52) wp.org #8 3 too low 6 Order Approval for Woocommerce 1K+ · 4.8★ (23) wp.org #6 ↓1 7 Return Refund and Exchange For WooCommerce 4K+ · 4.7★ (124) wp.org #12 ↑2 5 too low 8 Customer Reviews for WooCommerce 80K+ · 4.8★ (1539) wp.org #23 15 too low 9 Subscriptions for WooCommerce 10K+ · 4.5★ (180) wp.org #14 ↓2 5 too low 10 Appointment Hour Booking – Booking Calendar 10K+ · 4.9★ (524) wp.org #21 11 too low 11 Order Status History for WooCommerce 900+ · 5.0★ (14) wp.org #7 4 too high 12 SureCart – Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments 80K+ · 4.8★ (289) wp.org #22 ↓4 10 too low 13 Order Cancellation & Returns for WooCommerce 300+ · 5.0★ (1) wp.org #1 12 too high 14 EU Order Withdrawal Button for WooCommerce 6K+ · 4.6★ (7) wp.org #5 ↓1 9 too high 15 WebPlanex: GST Invoice India 400+ · 5.0★ (39) wp.org #16 ↑3 1 too low 16 EmailKit – Email Customizer for WooCommerce & WP 70K+ · 4.7★ (15) wp.org #18 ↑4 2 too low 17 WPS Bookings for WooCommerce 3K+ · 4.5★ (43) wp.org #24 ↓1 7 too low 18 Flexible Refund for WooCommerce – EU One Click Return 2K+ · 4.0★ (4) wp.org #9 ↑1 9 too high 19 Abandoned Checkout Recovery & Order Notifications for WooCommerce 800+ · 3.9★ (7) wp.org #17 2 too high 20 Elállás Kezelő for WooCommerce 200+ · 5.0★ (2) wp.org #10 ↓1 10 too high 21 Bangladeshi Payments Mobile – MFS Gateway, QR Code, Advance COD Protection, Thermal POS Invoicing & WhatsApp Suite 1K+ · 5.0★ (3) wp.org #20 1 too high 22 Colete-Online 600+ · 3.8★ (5) wp.org #15 ↑1 7 too high 23 BumpMint – Order Bump for WooCommerce 40+ · 5.0★ (1) wp.org #11 ↑4 12 too high 24 Assistro Order Notifications for WooCommerce 10+ · 0.0★ (0) wp.org #19 5 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.