Order Sync with Zendesk for WooCommerce
by WP Swings · Chat & Support
Also makes 16 other plugins · 36K+ installs across the portfolio →
Manage Customer Support Tickets and Orders with Zendesk Woo Order Sync
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Health
B 84/100
Few reviews
Active installs
30+
≈38 estimated
Momentum
+19%
low volume, under 1,000 downloads a month
Biggest opportunity: One page off on “order sync”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
84 health vs 64 average across 1,179 Chat & Support plugins
Install conversion
How it's measured →0.4%
of downloads still active
At least 30 of 7.4K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 2 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 89 days ago
Tested up to WordPress 7.0.8; the current branch is 7.1
5.0★ over 2 reviews, weighted for review count to 4.1★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
32
Momentum
Losing ground
-0.2
Velocity
places per keyword, 25d
0%
Breadth
of keywords climbing, 25d
-0.2
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| zendesk your tag | #4 | #19 | 0 |
| zendesk plugin | #4 | #19 | 0 |
| order sync your tag | #11 | #20 | 0 |
| zendesk integration | #5 | #22 | 0 |
| zendesk ticket | #5 | #20 | 0 |
| order desk | #7 | #21 | — |
| zendesk support | #10 | #23 | down 1 |
| sync data with woo | #24 | #23 | down 1 |
| customer support ticket system your tag | Not in the top 24 | ||
| help desk your tag | Not in the top 24 | ||
| integration your tag | Not in the top 24 | ||
11 searches this plugin appeared in over the last 90 days, 8 listed. 3 left out as unrelated or noise (years, numbers, stray words). 3 of its tags aren't in the top 24 for their own search.
What to do about it
- One page off on “order sync”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
- “customer support ticket system”, “help desk” and “integration” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,490 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 344 · peaks are release surges
Directory rank
Ranked about #23,100 to #25,000, alongside the other plugins at 30+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
2
releases in the last 12 months
3mo ago
latest release · v2.2.3 · 6 Aug 2026
18
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “30+”. Our estimate pins where the real number sits.
Crossed into this band 11 days ago and a band this size takes about a year or more to cross, so the real count is still just under 40.
Install history since 1 Apr 2020
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (2.2.3). Sites still on an older version should update.
- Patched Medium · 5.3 Order Sync with Zendesk for WooCommerce < 2.2.3 - Unauthenticated Information Exposure ↗2026-08-14 CVE-2026-19073 Exposure of Sensitive Information to an Unauthorized Actor Affects < 2.2.3 Patched in 2.2.3
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 15 languages, 0 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Manage Customer Support Tickets and Orders with Zendesk Woo Order Sync"
- ✓ Has a FAQ 6 questions in the FAQ.
- ✓ FAQ asks real questions 6 of 6 read like questions a user would type.
- ! Names who it is for One audience phrase ("if you need"); say who the plugin is for and what they use it for.
- ✓ Names what it works with Mentions WooCommerce.
- ✓ Headings and lists 4 headings and 3 lists.
- ✓ Enough to quote 4,880 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "customer support ticket system", "help desk" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-23 40+ → 30+ down after 292 days in tier
- 2026-01-04 30+ → 40+ up after 53 days in tier
- 2025-11-12 40+ → 30+ down after 8 days in tier
- 2025-11-04 50+ → 40+ down after 77 days in tier
- 2025-08-19 60+ → 50+ down after 141 days in tier
- 2025-03-31 50+ → 60+ up after 66 days in tier
- 2025-01-24 60+ → 50+ down after 34 days in tier
- 2024-12-21 70+ → 60+ down after 27 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Zendesk Support for WordPress 1K+ installs · 3.2★ · 2 shared tags D -
Air WP Sync – Airtable to WordPress 1K+ installs · 4.4★ · 1 shared tag A -
Cool Integration for LearnPress & WooCommerce 900+ installs · 4.5★ · 1 shared tag D -
Gleap for WordPress & WooCommerce 300+ installs · 4.3★ · 1 shared tag A -
Integration for Epos Now and WooCommerce 300+ installs · 3.6★ · 1 shared tag -
WP Gravity Forms Zendesk 100+ installs · 4.3★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Order Sync with Zendesk for WooCommerce into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/mwb-zendesk-woo-order-sync" width="480" height="300" style="border:0" loading="lazy" title="Order Sync with Zendesk for WooCommerce — Plugin Pulse"></iframe> Order Sync with Zendesk for WooCommerce: 30+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/mwb-zendesk-woo-order-sync
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