Export and Import Users and Customers
by WebToffee · Login & Users
Also makes 19 other plugins · 346.9K+ installs across the portfolio →
Import and export WordPress users and WooCommerce customers using CSV. Migrate to your new site without any data loss.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 89/100
no flags
Active installs
50K+
≈58K estimated
Momentum
-14%
downloads vs prior 30d
Biggest opportunity: Rating quality scores 95/100. Lift the average: resolve the issues driving the low reviews.
89 health vs 61 average across 2,211 Login & Users plugins
Install conversion
How it's measured →1.6%
of downloads still active
At least 50K of 3.2M lifetime downloads are still running, above its category: the median Login & Users plugin keeps 0.7%, across 1,478 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Login & Users plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 11 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Updated 8 days ago
Tested up to WordPress 7.1.4, the current branch or newer
4.8★ over 442 reviews, weighted for review count to 4.7★
5 of 5 tags set · short description in place
2 of 2 support threads resolved in the last 2 months
Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
44
Momentum
Holding steady
+0.4
Velocity
places per keyword, 28d
36%
Breadth
of keywords climbing, 28d
-1.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| customers | #1 | #1 | up 1 |
| export customers your tag | #1 | #1 | 0 |
| import customers your tag | #1 | #1 | 0 |
| users | #2 | #2 | up 1 |
| import users | #2 | #2 | 0 |
| export users to csv your tag | #2 | #2 | 0 |
| import users from csv your tag | #3 | #2 | 0 |
| import export your tag | #5 | #3 | up 2 |
| export | #5 | #5 | up 2 |
| import bulk users | #2 | #2 | 0 |
| import users csv | #2 | #2 | up 1 |
| woocommerce customers | #5 | #3 | up 1 |
| export users | #2 | #2 | 0 |
| users export | #2 | #2 | 0 |
| user export import | #2 | #2 | 0 |
| import | #6 | #4 | up 3 |
| export wordpress | #6 | #5 | 0 |
| product export import | #3 | #4 | 0 |
| product import export | #3 | #4 | 0 |
| wordpress user import export | #3 | #3 | 0 |
273 searches this plugin appeared in over the last 90 days, 20 listed. 187 left out as unrelated or noise (years, numbers, stray words).
What to do about it
- Your five tags are all earning their place. Each gets you onto page 1 of its own search, so none is worth giving up. “export wordpress” and “wordpress users” (#6 and #9 untagged) would be the next worth testing if a slot frees up.
Daily downloads
Since 5 Oct 2022 · 1,491 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 99.7K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
11
releases in the last 12 months
8d ago
latest release · v2.7.7 · 26 Oct 2026
123
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 58% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “50K+”. Our estimate pins where the real number sits.
Crossed into this band 8 days ago and the previous band took 23 months to cross, so the real count is still just under 60K.
Install history since 11 Mar 2021
Recent reviews
All reviews on wp.org ↗- ★★★★★ brandonvd4mo ago
This plugin worked perfectly for importing users into my site/store.
Read on wp.org ↗ - ★★★★★ Misophoniq4mo ago
This plugin abuses the admin notification system for big banner ads for other plugins made by this developer. Avoid!
Read on wp.org ↗ - ★★★★★ softwarereview6mo ago
This plugin was incredibly helpful; it perfectly fulfilled all my requirements. Specifically, it facilitated the seamless migration of my entire website to a staging environment. Furthermore, it enabled the effortless synchronization of WooCommerce data, including customers, product catalogs, and order histories, between the staging area and the live production site. This process was executed flawlessly, ensuring a smooth transition and data consistency prior to the official website launch.
Read on wp.org ↗ - ★★★★★ Kristians Krauklis8mo ago
Thanks! Was so easy to migrate users from old site to new !
Read on wp.org ↗ - ★★★★★ Li-An8mo ago
For a free newsletter plugin, I needed to export basic information from my users (name, email) and the plugin did a good job. Easy to use and understand.
Read on wp.org ↗ - ★★★★★ Omar AlDabbas9mo ago
Tried it on a huge database ~25k users, worked flawlessly
Read on wp.org ↗ - ★★★★★ kavlito11mo ago
WebToffee makes great plugins! Thank you for making my conversion from Abantecart easy!
Read on wp.org ↗ - ★★★★★ PUShAUNE12mo ago
It does not work with basic CSV file using semicolon as separator.Useless plugin.
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- 2026-10-26 Version 2.7.7 [Improvement] – Security: hardened CSV URL import to block requests to private/internal network addresses. See changelog for all versions 2.7.7
- 2026-10-12 Version 2.7.6 [Compatibility] – Tested OK with WordPress 7.1.3 [Compatibility] – Tested OK with WooCommerce 11.2.1 [Fix] – Security: hardened CSV export to prevent row injection on re-import that could lead to privilege escalation via 2.7.6
- 2026-08-18 Version 2.7.5 [Compatibility] – Tested OK with WordPress 7.1 [Compatibility] – Tested OK with WooCommerce 11.0.1 [Update] – Translation updates [Fix] – Fixed export fatal on PHP 8+ when “wc_last_active” or “last_update” meta was a dat 2.7.5
- 2026-05-26 Version 2.7.4 [Compatibility] – Tested OK with WordPress 7.0 See changelog for all versions 2.7.4
Security history
via Wordfence IntelligenceAll 11 disclosed vulnerabilities are patched in the current version (2.7.7). Sites still on an older version should update.
- 2026-10-29 CVE-2026-104368 Improper Encoding or Escaping of Output Affects <= 2.7.5 Patched in 2.7.6
- Patched Medium · 4.9 Export and Import Users and Customers <= 2.6.2 - Directory Traversal to Authenticated (Administrator+) Limited Arbitrary File Read via download_file Function ↗2025-03-21 CVE-2025-1973 Improper Limitation of a Pathname to a Restricted Directory Affects <= 2.6.2 Patched in 2.6.3
- Patched Low · 2.7 Import Export WordPress Users <= 2.5.2 - Authenticated (Shop Manager+) Path Traversal ↗2024-03-28 CVE-2024-30492 Improper Limitation of a Pathname to a Restricted Directory Affects <= 2.5.2 Patched in 2.5.3
- Patched High · 7.2 Export and Import Users and Customers <= 2.4.8 - Authenticated (Shop Manager+) Arbitrary File Upload ↗2023-12-12 CVE-2023-6558 Unrestricted Upload of File with Dangerous Type Affects <= 2.4.8 Patched in 2.4.9
- Patched High · 7.3 Import Export WordPress Users and WooCommerce Customers <= 1.3.1 - CSV Injection ↗2018-08-22 CVE-2019-15092 Improper Neutralization of Special Elements in Output Used by a Downstream Component Affects < 1.3.2 Patched in 1.3.2
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 8 languages, 0 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Import and export WordPress users and WooCommerce customers using CSV. Migrate to your new site without any..."
- ✓ Has a FAQ 10 questions in the FAQ.
- ✓ FAQ asks real questions 9 of 10 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("ideal for", "if you need", "perfect for").
- ✓ Names what it works with Mentions WooCommerce, Google Sheets, ACF, WPML and 1 more.
- ✓ Headings and lists 9 headings and 1 list.
- ✓ Enough to quote 9,958 characters of description.
- ! Tags match the text Only 1 of 5 tags appear in the text ("export customers", "Export Users to CSV", "import customers", "import users from csv" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-26 60K+ → 50K+ down after 696 days in tier
- 2024-11-29 70K+ → 60K+ down after 792 days in tier
- 2022-09-29 60K+ → 70K+ up after 305 days in tier
- 2021-11-28 50K+ → 60K+ up after 262 days in tier
- 2021-03-11 40K+ → 50K+ up after 248 days in tier
- 2020-07-06 30K+ → 40K+ up after 205 days in tier
- 2019-12-14 20K+ → 30K+ up after 100 days in tier
- 2019-09-05 10K+ → 20K+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
WP Ultimate CSV Importer – WordPress CSV, XML & Excel Import Export 20K+ installs · 4.4★ · 1 shared tag A -
Import Users from CSV 10K+ installs · 4.0★ · 1 shared tag A -
LearnPress – Backup & Migration Tool 5K+ installs · 3.4★ · 1 shared tag B -
Import Users & Customers with Meta | WP Ultimate CSV Importer Add-on 5K+ installs · 3.8★ · 1 shared tag B -
All Woocommerce Export 100+ installs · 3.7★ · 1 shared tag C -
All Users Filter 20+ installs · 4.1★ · 1 shared tag B
Embed this report card
Drop a live Pulse card for Export and Import Users and Customers into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/users-customers-import-export-for-wp-woocommerce" width="480" height="300" style="border:0" loading="lazy" title="Export and Import Users and Customers — Plugin Pulse"></iframe> Export and Import Users and Customers: 50K+ active installs, 4.8★ (442 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/users-customers-import-export-for-wp-woocommerce
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