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wp.org search vs our merit ranking: “live stream chat”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “live stream chat”, we agree with wp.org on the top plugin, and our order differs from theirs on 15 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Chatroll Live Chat shows at wp.org #3 but places #14 on merit, a gap of 11 places. Its 200+ installs carry it up the search order; its 4.0★ average from 5 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

WCFM Marketplace – Multivendor Marketplace for WooCommerce places #11 on merit, 4.6★ from 449 reviews, but shows at wp.org #19. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Better Messages – Chat Rooms, Group Chat, Private Messages & AI Chat Bots 10K+ · 4.8★ (142) wp.org #1 2 WPBot – AI ChatBot for Live Support, Lead Generation, WordPress Automation, AI Services 5K+ · 4.7★ (124) wp.org #4 ↓1 2 too low 3 EmbedPress 100K+ · 4.8★ (307) wp.org #6 ↑5 3 too low 4 WP Social Ninja – Embed Social Feeds, User Reviews & Chat Widgets 30K+ · 4.8★ (71) wp.org #5 1 too low 5 Embed Plus for YouTube Gallery, Livestream and Lazy Loading with Facades 100K+ · 4.6★ (572) wp.org #9 4 too low 6 RumbleTalk Group Chat for Communities & Live Events 600+ · 3.4★ (21) wp.org #2 ↓1 4 too high 7 GiveWP – Donation Plugin and Fundraising Platform 100K+ · 4.6★ (708) wp.org #12 ↓4 5 too low 8 AI Engine – MCP Server & AI Chatbot for WordPress, with Claude, ChatGPT & Gemini 90K+ · 4.9★ (874) wp.org #15 7 too low 9 Directorist: AI-Powered Business Directory, Listings & Classified Ads 20K+ · 4.6★ (698) wp.org #14 ↑1 5 too low 10 WpStream – Live Streaming, Video on Demand, Pay Per View 3K+ · 4.8★ (78) wp.org #11 ↓1 1 too low 11 WCFM Marketplace – Multivendor Marketplace for WooCommerce 10K+ · 4.6★ (449) wp.org #19 8 too low 12 LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ · 4.2★ (32) wp.org #7 ↓2 5 too high 13 MP3 Audio Player – Music Player, Podcast Player & Radio by Sonaar 20K+ · 4.8★ (302) wp.org #21 8 too low 14 Chatroll Live Chat 200+ · 4.0★ (5) wp.org #3 ↓1 11 too high 15 Classified Listing – AI-Powered Classified ads & Business Directory 9K+ · 4.8★ (138) wp.org #20 5 too low 16 StreamWeasels Twitch Integration 1K+ · 4.8★ (23) wp.org #18 ↓2 2 too low 17 Live Shopping & Shoppable Videos For WooCommerce 300+ · 4.6★ (9) wp.org #10 ↓6 7 too high 18 WebinarPress – Webinar System for WordPress 800+ · 4.1★ (40) wp.org #22 4 too low 19 Broadcast Live Video – Live Streaming : WebRTC, HLS, RTSP, RTMP 400+ · 2.7★ (14) wp.org #8 11 too high 20 Paid Videochat Turnkey Site – HTML5 PPV Live Webcams 10+ · 4.2★ (22) wp.org #23 ↓5 3 too low 21 HeySpark – Live Chat and Call Now Plugin 100+ · 5.0★ (2) wp.org #16 ↓2 5 too high 22 Castio.live – WordPress Streaming Plugin with Chat (HLS) 20+ · 5.0★ (2) wp.org #17 ↓4 5 too high 23 Forerunner® AI Live Chat 20+ · 5.0★ (1) wp.org #13 ↓1 10 too high 24 Contact Forms, Live Support, CRM, Video Messages 10+ · 5.0★ (1) wp.org #24

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.