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wp.org search vs our merit ranking: “mobile call now”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “mobile call now”, we and wp.org disagree on the top plugin, and our order differs from theirs on 9 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Mobile Contact Line shows at wp.org #9 but places #21 on merit, a gap of 12 places. Its 1K+ installs carry it up the search order; its 5.0★ average from 5 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #2 1 too low 2 Mobile Call Now & Map Buttons 4K+ · 4.9★ (18) wp.org #1 1 too high 3 WP Mobile Menu – The Mobile-Friendly Responsive Menu 70K+ · 4.7★ (256) wp.org #3 4 AMP for WP – Accelerated Mobile Pages 70K+ · 4.4★ (1319) wp.org #4 5 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1245) wp.org #7 ↓1 2 too low 6 Post SMTP – Complete Email Delivery and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App 300K+ · 4.7★ (528) wp.org #6 ↑1 7 Elementor Website Builder – more than just a page builder 10M+ · 4.5★ (7322) wp.org #8 1 too low 8 WP Call Button – Easy Click to Call Button for WordPress 40K+ · 4.7★ (69) wp.org #5 3 too high 9 Popup Builder – Create highly converting, mobile friendly marketing popups. 200K+ · 4.7★ (2216) wp.org #12 ↑5 3 too low 10 LiteSpeed Cache 7M+ · 4.8★ (2778) wp.org #11 1 too low 11 3CX Free Live Chat, Calls & Messaging 100K+ · 4.6★ (820) wp.org #14 ↓2 3 too low 12 All-in-one Sticky Floating Contact Form, Call, Click to Chat, and 50+ Social Icon Tabs – My Sticky Elements 40K+ · 4.9★ (542) wp.org #15 ↓2 3 too low 13 Anti-Spam, Spam FireWall by CleanTalk 200K+ · 4.8★ (3224) wp.org #22 ↓3 9 too low 14 Responsive Menu – Mobile Menu & Hamburger Menu Builder 70K+ · 4.5★ (576) wp.org #18 ↓3 4 too low 15 Jetpack – AI Agents & MCP, Security, Backup & Analytics 3M+ · 3.7★ (2408) wp.org #13 2 too high 16 WP Fastest Cache – WordPress Cache Plugin 1M+ · 4.9★ (4230) wp.org #23 7 too low 17 Better Messages – Chat Rooms, Group Chat, Private Messages & AI Chat Bots 10K+ · 4.8★ (142) wp.org #19 2 too low 18 SlickNav Mobile Menu 3K+ · 4.8★ (24) wp.org #10 8 too high 19 Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 40K+ · 5.0★ (23) wp.org #21 ↓3 2 too low 20 WooPayments: Integrated WooCommerce Payments 800K+ · 3.4★ (178) wp.org #20 ↑1 21 Mobile Contact Line 1K+ · 5.0★ (5) wp.org #9 12 too high 22 WP CTA – Call Now Button, Sticky Button & Call to Action Builder 2K+ · 4.4★ (7) wp.org #16 ↓2 6 too high 23 WP Click to Chat – Email, Live Chat, Call & Book Now Buttons 1K+ · 5.0★ (7) wp.org #24 ↓3 1 too low 24 Bolt CTA Button – Floating Call Button for WordPress 2K+ · 5.0★ (4) wp.org #17 ↓1 7 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.