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wp.org search vs our merit ranking: “phone number tracking”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “phone number tracking”, we and wp.org disagree on the top plugin, and our order differs from theirs on 14 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

YITH WooCommerce Order & Shipment Tracking shows at wp.org #6 but places #19 on merit, a gap of 13 places. Its 7K+ installs carry it up the search order; its 3.7★ average from 15 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Poptin – Email Marketing Automation, Newsletter & Exit Pop Ups, Email Popups places #12 on merit, 4.9★ from 701 reviews, but shows at wp.org #22. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing 40K+ · 4.9★ (399) wp.org #2 wp.org ranks it 1 place below merit 2 CWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce 7K+ · 4.9★ (538) wp.org #3 wp.org ranks it 1 place below merit 3 All in One SEO – AI SEO Plugin to Boost SEO Rankings & Traffic (Schema, Local SEO, Sitemap & SEO Insights) 2M+ · 4.7★ (5,231) wp.org #7 wp.org ranks it 4 places below merit 4 Country & Phone Field Contact Form 7 40K+ · 4.5★ (41) wp.org #4 5 CallRail Phone Call Tracking 10K+ · 3.7★ (6) wp.org #1 wp.org ranks it 4 places above merit 6 Post SMTP – Complete Email Delivery and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App 300K+ · 4.7★ (528) wp.org #9 ↓1 wp.org ranks it 3 places below merit 7 Under Construction 600K+ · 4.8★ (1,285) wp.org #13 ↓3 wp.org ranks it 6 places below merit 8 BrikPanel: WooCommerce Dashboard & Analytics, Abandoned Cart Recovery, Order Export, Inventory Management & Bulk Editor 1K+ · 5.0★ (55) wp.org #8 ↑8 9 Quiz Maker by AYS 20K+ · 4.9★ (601) wp.org #16 wp.org ranks it 7 places below merit 10 AI Engine – MCP Server & AI Chatbot for WordPress, with Claude, ChatGPT & Gemini 90K+ · 4.9★ (876) wp.org #18 wp.org ranks it 8 places below merit 11 Ninja Forms – Contact Form Builder with Calculators, Quizzes, Signatures & AI Form Builder 500K+ · 4.4★ (1,398) wp.org #17 ↓4 wp.org ranks it 6 places below merit 12 Poptin – Email Marketing Automation, Newsletter & Exit Pop Ups, Email Popups 20K+ · 4.9★ (701) wp.org #22 ↓2 wp.org ranks it 10 places below merit 13 PixelYourSite – Your smart PIXEL (TAG) & API Manager 400K+ · 4.3★ (281) wp.org #14 ↑4 wp.org ranks it 1 place below merit 14 Translate WordPress with GTranslate 900K+ · 4.9★ (4,962) wp.org #23 ↓2 wp.org ranks it 9 places below merit 15 Depicter — Popup & Slider Builder 70K+ · 4.6★ (236) wp.org #21 ↓2 wp.org ranks it 6 places below merit 16 Conversion Tracking for WooCommerce 20K+ · 3.0★ (24) wp.org #5 wp.org ranks it 11 places above merit 17 Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #20 ↓3 wp.org ranks it 3 places below merit 18 Simple Business Directory – AI Powered 300+ · 4.9★ (62) wp.org #19 ↓5 wp.org ranks it 1 place below merit 19 YITH WooCommerce Order & Shipment Tracking 7K+ · 3.7★ (15) wp.org #6 wp.org ranks it 13 places above merit 20 Shop as Client for WooCommerce – Manual, Phone & Email Orders 500+ · 5.0★ (9) wp.org #11 wp.org ranks it 9 places above merit 21 Vanquish Shipping Tracking – Order Tracking & Carrier Links for WooCommerce 40+ · 5.0★ (5) wp.org #15 wp.org ranks it 6 places above merit 22 Lead Generation Contact Widget & AI Chatbot: Chat Button, Phone Call, Telegram, Email – SiteLeads 10K+ · 5.0★ (2) wp.org #10 ↓1 wp.org ranks it 12 places above merit 23 CallTrackingMetrics 3K+ · 4.0★ (4) wp.org #12 wp.org ranks it 11 places above merit 24 My Agile Pixel® – Self-Hosted Server-Side Tracking for WordPress 300+ · 5.0★ (1) wp.org #24

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.