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wp.org search vs our merit ranking: “twilio sms pricing”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “twilio sms pricing”, we and wp.org disagree on the top plugin, and our order differs from theirs on 11 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

ForthFocus SMS – OTP Verification, Order Notifications & Indian DLT for WooCommerce shows at wp.org #10 but places #23 on merit, a gap of 13 places. Its 20+ installs carry it up the search order; its 4.7★ average from 3 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Calculated Fields Form – AI Form Builder for WordPress – Contact, Payment, Quote, Quiz & More places #10 on merit, 4.9★ from 973 reviews, but shows at wp.org #19. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WP Mail SMTP by WPForms – SMTP for Reliable Email Delivery with Gmail, Outlook, Amazon SES, Brevo, Other SMTP & More 4M+ · 4.8★ (5,211) wp.org #2 wp.org ranks it 1 place below merit 2 Ultra Addons for Contact Form 7 60K+ · 4.8★ (108) wp.org #3 wp.org ranks it 1 place below merit 3 User Registration & Membership – Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder 50K+ · 4.8★ (832) wp.org #5 ↓1 wp.org ranks it 2 places below merit 4 Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro 20K+ · 4.7★ (122) wp.org #4 5 Formidable Forms – Contact Form, Survey, Quiz, Payment, Calculator Form & Custom Form Builder 300K+ · 4.8★ (1,389) wp.org #8 ↑6 wp.org ranks it 3 places below merit 6 Eventin – Events Calendar, Tickets, Registration, Booking & WooCommerce 10K+ · 4.7★ (415) wp.org #9 ↓2 wp.org ranks it 3 places below merit 7 Easy Appointments 10K+ · 4.3★ (131) wp.org #7 ↓2 8 Easy WP SMTP – WordPress SMTP and Email Logs: Gmail SMTP, Office 365, Outlook, Custom SMTP, and more 500K+ · 4.6★ (709) wp.org #12 ↑1 wp.org ranks it 4 places below merit 9 ShopMagic – Twilio SMS 700+ · 5.0★ (2) wp.org #1 wp.org ranks it 8 places above merit 10 Calculated Fields Form – AI Form Builder for WordPress – Contact, Payment, Quote, Quiz & More 40K+ · 4.9★ (973) wp.org #19 ↑2 wp.org ranks it 9 places below merit 11 Easy Appointment Booking & Scheduling Plugin – Webba Booking Calendar 2K+ · 4.9★ (159) wp.org #13 ↓5 wp.org ranks it 2 places below merit 12 WCFM Membership – WooCommerce Memberships for Multivendor Marketplace 10K+ · 4.0★ (25) wp.org #6 wp.org ranks it 6 places above merit 13 WP Time Slots Booking Form 1K+ · 5.0★ (41) wp.org #11 ↓2 wp.org ranks it 2 places above merit 14 Ultimate Gift Cards for WooCommerce 6K+ · 4.7★ (245) wp.org #18 ↓7 wp.org ranks it 4 places below merit 15 OttoKit: All-in-One Automation Platform 90K+ · 4.9★ (125) wp.org #20 wp.org ranks it 5 places below merit 16 Trakoo – Orders Tracking for WooCommerce 10K+ · 4.5★ (58) wp.org #15 ↑1 wp.org ranks it 1 place above merit 17 Advanced Form Integration — Connect Forms to 300+ Apps 9K+ · 4.8★ (91) wp.org #23 wp.org ranks it 6 places below merit 18 Recarto – Abandoned Cart Recovery for WooCommerce 3K+ · 4.5★ (28) wp.org #16 ↑1 wp.org ranks it 2 places above merit 19 Login Me Now – Passwordless, Magic Link, OTP & Social Login for WordPress 500+ · 5.0★ (9) wp.org #14 ↓2 wp.org ranks it 5 places above merit 20 ReDi Restaurant Reservation – Instant Restaurant Booking & Table Reservation System 700+ · 4.5★ (28) wp.org #22 ↑2 wp.org ranks it 2 places below merit 21 MotoPress Appointment Booking 2K+ · 4.5★ (21) wp.org #21 ↑1 22 Hydra Booking — Appointment Scheduling & Booking Calendar 2K+ · 4.4★ (9) wp.org #17 ↑2 wp.org ranks it 5 places above merit 23 ForthFocus SMS – OTP Verification, Order Notifications & Indian DLT for WooCommerce 20+ · 4.7★ (3) wp.org #10 wp.org ranks it 13 places above merit 24 Hash Form – Drag & Drop Form Builder 3K+ · 5.0★ (2) wp.org #24

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.