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wp.org search vs our merit ranking: “refund request”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “refund request”, we agree with wp.org on the top plugin, and our order differs from theirs on 15 of the top 20. 8 plugins are pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether it throws errors on current PHP, whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Flexible Refund for WooCommerce – EU One Click Return shows at wp.org #3 but places #17 on merit, a gap of 14 places. Its 2K+ installs carry it up the search order; its 4.0★ average from 4 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Simple History – Track, Log, and Audit WordPress Changes places #10 on merit, 4.9★ from 491 reviews, but shows at wp.org #20. A smaller install base keeps it further down the default search order than its quality signals alone would.

merit plugin wp.org
1 PiWeb Cancel order / Refund request for WooCommerce 1K+ · 4.8★ (39) wp.org #1 2 Customer Reviews for WooCommerce 80K+ · 4.8★ (1539) wp.org #5 3 too low 3 Return Refund and Exchange For WooCommerce 4K+ · 4.7★ (124) wp.org #2 1 too high 4 W3 Total Cache 900K+ · 4.4★ (5420) wp.org #7 3 too low 5 PDF Invoices & Packing Slips for WooCommerce 300K+ · 5.0★ (1865) wp.org #6 1 too low 6 YayMail – WooCommerce Email Customizer 50K+ · 4.8★ (291) wp.org #9 3 too low 7 Booking for Appointments and Events Calendar – Amelia 90K+ · 4.6★ (793) wp.org #10 ↑6 3 too low 8 WooPayments: Integrated WooCommerce Payments 800K+ · 3.4★ (177) wp.org #4 4 too high 9 Easy Digital Downloads – eCommerce Payments and Subscriptions made easy 40K+ · 4.7★ (591) wp.org #18 ↑3 9 too low 10 Simple History – Track, Log, and Audit WordPress Changes 300K+ · 4.9★ (491) wp.org #20 ↓1 10 too low 11 Happyforms – Form Builder for WordPress: Drag & Drop Contact Forms, Surveys, Payments & Multipurpose Forms 20K+ · 4.4★ (433) wp.org #19 ↓1 8 too low 12 Easy MCP AI – Connect Claude to WordPress: MCP Server for ChatGPT & AI Agents 30K+ · 4.9★ (16) wp.org #13 ↑4 1 too low 13 MarketKing — Ultimate WooCommerce Multivendor Marketplace Solution 700+ · 5.0★ (19) wp.org #15 ↓1 2 too low 14 Wallet for WooCommerce 20K+ · 4.7★ (188) wp.org #21 ↑2 7 too low 15 WC Cancel Order 5K+ · 4.9★ (23) wp.org #12 ↓2 3 too high 16 GTM4WP – A Google Tag Manager (GTM) plugin for WordPress 700K+ · 4.5★ (155) wp.org #24 8 too low 17 Flexible Refund for WooCommerce – EU One Click Return 2K+ · 4.0★ (4) wp.org #3 14 too high 18 WooCommerce Stripe Payment Gateway 700K+ · 3.1★ (237) wp.org #14 ↓3 4 too high 19 Satispay for WooCommerce 7K+ · 4.0★ (8) wp.org #8 11 too high 20 WebToffee EU Order Withdrawal Button for WooCommerce 1K+ · 5.0★ (10) wp.org #16 ↓3 4 too high 21 ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce 60+ · 5.0★ (2) wp.org #11 ↑1 10 too high 22 Shiptastic for WooCommerce 10K+ · 5.0★ (4) wp.org #23 ↓1 1 too low 23 Smart Refunds & Returns for WooCommerce 10+ · 5.0★ (1) wp.org #22 ↓1 1 too high 24 PayJustNow for WooCommerce 1K+ · 5.0★ (1) wp.org #17 ↓3 7 too high

Merit ranking caps the install boost at 1M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.