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wp.org search vs our merit ranking: “call now button”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “call now button”, we agree with wp.org on the top plugin, and our order differs from theirs on 16 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Bolt CTA Button – Floating Call Button for WordPress shows at wp.org #9 but places #21 on merit, a gap of 12 places. Its 2K+ installs carry it up the search order; its 5.0★ average from 4 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons places #11 on merit, 5.0★ from 775 reviews, but shows at wp.org #24. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #1 2 WP Call Button – Easy Click to Call Button for WordPress 40K+ · 4.7★ (69) wp.org #2 3 All-in-one Sticky Floating Contact Form, Call, Click to Chat, and 50+ Social Icon Tabs – My Sticky Elements 40K+ · 4.9★ (542) wp.org #6 3 too low 4 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1245) wp.org #7 3 too low 5 Mobile Call Now & Map Buttons 4K+ · 4.9★ (18) wp.org #3 2 too high 6 Elementor Website Builder – more than just a page builder 10M+ · 4.5★ (7322) wp.org #11 5 too low 7 WPC Buy Now Button for WooCommerce 10K+ · 4.7★ (15) wp.org #4 3 too high 8 MaxButtons – Create buttons 70K+ · 4.9★ (1093) wp.org #17 9 too low 9 Buttonizer – Floating Menus, Sticky Buttons, & Popup Builder 70K+ · 4.5★ (151) wp.org #12 3 too low 10 Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 40K+ · 5.0★ (23) wp.org #8 2 too high 11 Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ · 5.0★ (775) wp.org #24 ↓2 13 too low 12 Chat Button & Custom ChatGPT-Powered Bot by GetButton.io 20K+ · 4.5★ (175) wp.org #16 4 too low 13 Spectra Legacy – Gutenberg Blocks 1M+ · 4.7★ (1872) wp.org #22 ↑1 9 too low 14 WP CTA – Call Now Button, Sticky Button & Call to Action Builder 2K+ · 4.4★ (7) wp.org #5 9 too high 15 Call for Price for WooCommerce 8K+ · 3.9★ (27) wp.org #10 5 too high 16 Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons 10K+ · 5.0★ (39) wp.org #20 ↓1 4 too low 17 Floating Chat Buttons – Click to Call or Chat, Email 1K+ · 4.9★ (54) wp.org #21 4 too low 18 Easy PayPal & Stripe Buy Now Button 10K+ · 4.5★ (24) wp.org #15 3 too high 19 Button Generator – Easily Create Custom Buttons with Icons and Analytics 4K+ · 4.3★ (18) wp.org #14 5 too high 20 WooCommerce PayPal Payments 800K+ · 2.9★ (586) wp.org #23 3 too low 21 Bolt CTA Button – Floating Call Button for WordPress 2K+ · 5.0★ (4) wp.org #9 12 too high 22 Floating Button – Easily Create Sticky, Fixed & Floating Buttons 4K+ · 3.0★ (15) wp.org #18 4 too high 23 Contact Button – The All-in-One Website Widget 200+ · 5.0★ (2) wp.org #13 10 too high 24 Pulsating Chat Button 3K+ · 5.0★ (1) wp.org #19 ↑1 5 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.