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wp.org search vs our merit ranking: “email system users”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “email system users”, we agree with wp.org on the top plugin, and our order differs from theirs on 7 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Email Log shows at wp.org #11 but places #19 on merit, a gap of 8 places. Its 80K+ installs carry it up the search order; its 4.2★ average from 43 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Import and export users and customers 70K+ · 4.7★ (259) wp.org #1 ↑2 2 Masteriyo LMS – LMS Course Builder, Quizzes & Certificates 6K+ · 4.8★ (184) wp.org #2 3 Wordfence Security – Firewall, Malware Scan, and Login Security 5M+ · 4.7★ (5040) wp.org #4 ↑3 1 too low 4 Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin 200K+ · 4.4★ (1445) wp.org #5 ↑1 1 too low 5 Newsletter – Send awesome emails from WordPress 200K+ · 4.6★ (1205) wp.org #6 ↑16 1 too low 6 Members – Membership & User Role Editor Plugin 300K+ · 4.9★ (1281) wp.org #7 ↓2 1 too low 7 Send Users Email – Email Subscribers, Email Marketing Newsletter 5K+ · 4.5★ (28) wp.org #3 ↓2 4 too high 8 Post SMTP – Complete Email Delivery and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App 300K+ · 4.7★ (528) wp.org #8 ↓4 9 Export and Import Users and Customers 50K+ · 4.8★ (442) wp.org #9 ↑4 10 FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, Optins, Leads, and CRM Solution 80K+ · 4.8★ (250) wp.org #10 ↑5 11 Elementor Website Builder – more than just a page builder 10M+ · 4.5★ (7322) wp.org #12 ↑2 1 too low 12 Email Subscribers & Newsletters by Icegram Express – Email Marketing, Post Notifications & WooCommerce Marekting Automation for WordPress 50K+ · 4.6★ (1170) wp.org #15 ↓7 3 too low 13 WP Booking System – Booking Calendar 10K+ · 4.9★ (344) wp.org #13 ↓2 14 Poptin – Email Marketing Automation, Newsletter & Exit Pop Ups, Email Popups 20K+ · 4.9★ (701) wp.org #16 2 too low 15 Anti-Spam, Spam FireWall by CleanTalk 200K+ · 4.8★ (3221) wp.org #21 ↓4 6 too low 16 User Switching 200K+ · 4.9★ (238) wp.org #17 ↑2 1 too low 17 LiteSpeed Cache 7M+ · 4.8★ (2778) wp.org #20 ↑1 3 too low 18 Salon Booking System – Appointment Booking for Salons, Barbershops & Spas 2K+ · 4.4★ (187) wp.org #14 ↓2 4 too high 19 Email Log 80K+ · 4.2★ (43) wp.org #11 ↓1 8 too high 20 Email Marketing for WooCommerce by Omnisend 40K+ · 4.9★ (169) wp.org #23 3 too low 21 Pinpoint Booking System – Legacy version 2K+ · 3.6★ (185) wp.org #18 3 too high 22 Disqus Comment System 30K+ · 2.7★ (219) wp.org #19 ↑4 3 too high 23 System Dashboard 900+ · 4.9★ (16) wp.org #24 1 too low 24 Two Factor (2FA) Authentication via Email 9K+ · 5.0★ (4) wp.org #22 ↓2 2 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.