Plugin Pulse Beta
← Rankings

wp.org search vs our merit ranking: “free conversation”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “free conversation”, we agree with wp.org on the top plugin, and our order differs from theirs on 10 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Cowboy MCP – Free MCP Server with Undo for Claude & ChatGPT shows at wp.org #8 but places #21 on merit, a gap of 13 places. Its 2K+ installs carry it up the search order; its 5.0★ average from 6 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty places #11 on merit, 5.0★ from 1245 reviews, but shows at wp.org #18. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Jetpack – AI Agents & MCP, Security, Backup & Analytics 3M+ · 3.7★ (2408) wp.org #1 2 AI Engine – MCP Server & AI Chatbot for WordPress, with Claude, ChatGPT & Gemini 90K+ · 4.9★ (874) wp.org #2 3 WPVibe – MCP Server for WordPress, works with Claude, ChatGPT & other AI MCP agents 100K+ · 5.0★ (201) wp.org #3 ↓2 4 WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More 5M+ · 4.8★ (14388) wp.org #5 ↓2 1 too low 5 3CX Free Live Chat, Calls & Messaging 100K+ · 4.6★ (820) wp.org #6 ↓2 1 too low 6 Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ · 5.0★ (775) wp.org #9 ↓4 3 too low 7 Funnelforms Free – Multi Step Form, Contact Form & Lead Funnel Builder 1K+ · 4.8★ (32) wp.org #4 3 too high 8 Better Messages – Chat Rooms, Group Chat, Private Messages & AI Chat Bots 10K+ · 4.8★ (142) wp.org #7 ↓1 1 too high 9 Templately – Elementor & Gutenberg Template Library: 6500+ Free & Pro Ready Templates And Cloud! 300K+ · 5.0★ (383) wp.org #10 ↓2 1 too low 10 Tidio – Live Chat & AI Chatbots 70K+ · 4.8★ (395) wp.org #14 ↑1 4 too low 11 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1245) wp.org #18 ↓6 7 too low 12 BuddyPress 90K+ · 4.1★ (375) wp.org #13 ↓2 1 too low 13 Popup Builder – Create highly converting, mobile friendly marketing popups. 200K+ · 4.7★ (2216) wp.org #21 8 too low 14 Ninja Forms – Contact Form Builder with Calculators, Quizzes, Signatures & AI Form Builder 500K+ · 4.4★ (1397) wp.org #17 ↓4 3 too low 15 Imagify Image Optimization: Optimize Images | Compress & Convert to WebP/AVIF 900K+ · 4.3★ (1657) wp.org #16 1 too low 16 MxChat – AI Chatbot & Content Generation for WordPress 2K+ · 5.0★ (31) wp.org #11 ↓2 5 too high 17 MonsterInsights – Google Analytics Dashboard for WordPress (Website Stats Made Easy) 2M+ · 4.5★ (3157) wp.org #23 ↓3 6 too low 18 Joinchat – Enhanced “click to chat” 700K+ · 4.7★ (189) wp.org #20 ↓6 2 too low 19 MyLiveChat – Free Live Chat & AI Chatbot 800+ · 4.4★ (27) wp.org #12 ↓2 7 too high 20 WholesaleX – Wholesale Pricing & B2B Solution 2K+ · 5.0★ (68) wp.org #24 4 too low 21 Cowboy MCP – Free MCP Server with Undo for Claude & ChatGPT 2K+ · 5.0★ (6) wp.org #8 ↓1 13 too high 22 AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) 500+ · 5.0★ (12) wp.org #15 ↑2 7 too high 23 Brevo for WooCommerce 30K+ · 3.4★ (55) wp.org #22 1 too high 24 AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant 100+ · 5.0★ (10) wp.org #19 5 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.