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wp.org search vs our merit ranking: “user engagement”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “user engagement”, we agree with wp.org on the top plugin, and our order differs from theirs on 10 of the top 20. 1 plugin is pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Smartarget – Chat Buttons & Engagement Apps shows at wp.org #7 but places #18 on merit, a gap of 11 places. Its 900+ installs carry it up the search order; its 4.6★ average from 10 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Popup Builder – Create highly converting, mobile friendly marketing popups. places #8 on merit, 4.7★ from 2216 reviews, but shows at wp.org #13. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Elementor Website Builder – more than just a page builder 10M+ · 4.5★ (7322) wp.org #1 2 MailPoet – Newsletters, Email Marketing, and Automation 500K+ · 4.4★ (1435) wp.org #3 ↑1 1 too low 3 WP ULike – Like Buttons, Voting & Engagement Analytics 60K+ · 4.8★ (283) wp.org #4 ↓2 1 too low 4 Slickstream: Engagement and Conversions 2K+ · 5.0★ (11) wp.org #2 ↑1 2 too high 5 bbPress 100K+ · 3.9★ (343) wp.org #5 ↑1 6 UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds 200K+ · 4.8★ (309) wp.org #8 ↑1 2 too low 7 ElementsKit Elementor Addons – Advanced Widgets & Templates Addons for Elementor 1M+ · 4.9★ (2052) wp.org #10 ↑1 3 too low 8 Popup Builder – Create highly converting, mobile friendly marketing popups. 200K+ · 4.7★ (2216) wp.org #13 5 too low 9 Depicter — Popup & Slider Builder 70K+ · 4.6★ (236) wp.org #9 ↑1 10 Online Active Users 2K+ · 4.7★ (51) wp.org #6 ↑1 4 too high 11 Poptin – Email Marketing Automation, Newsletter & Exit Pop Ups, Email Popups 20K+ · 4.9★ (701) wp.org #16 ↑6 5 too low 12 Photo Gallery, Sliders, Proofing and Themes – NextGEN Gallery 300K+ · 4.3★ (4342) wp.org #17 ↓1 5 too low 13 Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation 9K+ · 4.5★ (340) wp.org #14 1 too low 14 WP Social Ninja – Embed Social Feeds, User Reviews & Chat Widgets 30K+ · 4.8★ (71) wp.org #12 ↑3 2 too high 15 WP Mail SMTP by WPForms – SMTP for Reliable Email Delivery with Gmail, Outlook, Amazon SES, Brevo, Other SMTP & More 4M+ · 4.8★ (5210) wp.org #21 ↓9 6 too low 16 Super Page Cache – Cloudflare Cache, Page Speed & Core Web Vitals 70K+ · 4.8★ (518) wp.org #22 6 too low 17 OneSignal – Web Push Notifications 60K+ · 4.3★ (360) wp.org #20 ↑3 3 too low 18 Smartarget – Chat Buttons & Engagement Apps 900+ · 4.6★ (10) wp.org #7 ↑1 11 too high 19 GTM4WP – A Google Tag Manager (GTM) plugin for WordPress 700K+ · 4.5★ (155) wp.org #23 ↓3 4 too low 20 Quiz Cat – WordPress Quiz Plugin 4K+ · 4.7★ (35) wp.org #19 ↓2 1 too high 21 Fullscreen Menu 2K+ · 4.7★ (14) wp.org #18 ↓5 3 too high 22 Gravatar Enhanced – Avatars, Profiles, and Privacy 100K+ · 5.0★ (3) wp.org #11 ↑7 11 too high 23 Sticky Buttons – Floating Buttons Builder 10K+ · 3.7★ (6) wp.org #15 ↓1 8 too high 24 Newsletter Subscription Form – User Subscriptions Form, Capture Email 1K+ · 4.3★ (6) wp.org #24

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.