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wp.org search vs our merit ranking: “activation email not working”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “activation email not working”, we agree with wp.org on the top plugin, and our order differs from theirs on 14 of the top 20. 1 plugin is pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Hostinger Reach – AI-Powered Email Marketing for WordPress shows at wp.org #6 but places #18 on merit, a gap of 12 places. Its 1M+ installs carry it up the search order; its 5.0★ average from 8 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Customer Reviews for WooCommerce places #7 on merit, 4.8★ from 1,539 reviews, but shows at wp.org #18. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WP Mail SMTP by WPForms – SMTP for Reliable Email Delivery with Gmail, Outlook, Amazon SES, Brevo, Other SMTP & More 4M+ · 4.8★ (5,211) wp.org #1 ↑1 2 Email Encoder – Protect Email Addresses and Phone Numbers 90K+ · 4.9★ (94) wp.org #2 ↑1 3 Post SMTP – Complete Email Delivery and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App 300K+ · 4.7★ (528) wp.org #3 ↑2 4 Cart Abandonment Recovery for WooCommerce – Recover Lost Sales with Automated Emails 300K+ · 4.8★ (626) wp.org #5 ↑1 wp.org ranks it 1 place below merit 5 YayMail – WooCommerce Email Customizer 50K+ · 4.8★ (292) wp.org #7 wp.org ranks it 2 places below merit 6 Email Log 80K+ · 4.2★ (43) wp.org #4 wp.org ranks it 2 places above merit 7 Customer Reviews for WooCommerce 80K+ · 4.8★ (1,539) wp.org #18 ↑1 wp.org ranks it 11 places below merit 8 Simple Membership 40K+ · 4.6★ (476) wp.org #16 ↑2 wp.org ranks it 8 places below merit 9 Mail Mint – Email Marketing, Automation & WooCommerce Emails with AI Assistance 4K+ · 4.7★ (125) wp.org #12 ↑4 wp.org ranks it 3 places below merit 10 Under Construction 600K+ · 4.8★ (1,285) wp.org #19 ↑1 wp.org ranks it 9 places below merit 11 FunnelKit Automations – Email Marketing Automation and CRM for WordPress & WooCommerce 20K+ · 5.0★ (346) wp.org #20 ↑1 wp.org ranks it 9 places below merit 12 Email Marketing Plugin – WP Email Capture 1K+ · 4.3★ (19) wp.org #8 ↑1 wp.org ranks it 4 places above merit 13 Sender – Newsletter, SMS and Email Marketing Automation for WooCommerce 6K+ · 4.8★ (83) wp.org #17 wp.org ranks it 4 places below merit 14 Email Tracker 800+ · 4.4★ (21) wp.org #10 ↑1 wp.org ranks it 4 places above merit 15 EmailKit – Email Customizer for WooCommerce & WP 70K+ · 4.7★ (15) wp.org #11 ↑1 wp.org ranks it 4 places above merit 16 WP-EMail 1K+ · 4.5★ (11) wp.org #9 ↑1 wp.org ranks it 7 places above merit 17 Download After Email – Subscribe & Download Form Plugin 7K+ · 4.4★ (30) wp.org #14 wp.org ranks it 3 places above merit 18 Hostinger Reach – AI-Powered Email Marketing for WordPress 1M+ · 5.0★ (8) wp.org #6 ↑2 wp.org ranks it 12 places above merit 19 Send Emails with Mandrill 6K+ · 5.0★ (11) wp.org #15 wp.org ranks it 4 places above merit 20 Vigilant – 100% Free Security Suite: Firewall, 2FA, Login, Headers, Scanner… 4K+ · 5.0★ (24) wp.org #24 wp.org ranks it 4 places below merit 21 Email Subscription Popup — Newsletter & GDPR Consent 1K+ · 3.8★ (11) wp.org #13 wp.org ranks it 8 places above merit 22 Double Opt-In for Contact Form 7 – Secure, GDPR-Compliant Email Verification 1K+ · 5.0★ (9) wp.org #21 wp.org ranks it 1 place above merit 23 Magic API Email 60+ · 5.0★ (1) wp.org #22 ↑2 wp.org ranks it 1 place above merit 24 V Vibe BuddyPress Mails via WPMail 70+ · 5.0★ (1) wp.org #23 wp.org ranks it 1 place above merit

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.