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wp.org search vs our merit ranking: “account engagement”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “account engagement”, we agree with wp.org on the top plugin, and our order differs from theirs on 10 of the top 20. 1 plugin is pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Gravatar Enhanced – Avatars, Profiles, and Privacy shows at wp.org #10 but places #24 on merit, a gap of 14 places. Its 100K+ installs carry it up the search order; its 5.0★ average from 3 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons places #12 on merit, 5.0★ from 775 reviews, but shows at wp.org #18. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WP ULike – Like Buttons, Voting & Engagement Analytics 60K+ · 4.8★ (283) wp.org #1 2 Elementor Website Builder – more than just a page builder 10M+ · 4.5★ (7,322) wp.org #2 3 Poptin – Email Marketing Automation, Newsletter & Exit Pop Ups, Email Popups 20K+ · 4.9★ (701) wp.org #3 ↑2 4 ElementsKit Elementor Addons – Advanced Widgets & Templates Addons for Elementor 1M+ · 4.9★ (2,052) wp.org #4 ↑2 5 Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation 9K+ · 4.5★ (340) wp.org #5 6 WP Mail SMTP by WPForms – SMTP for Reliable Email Delivery with Gmail, Outlook, Amazon SES, Brevo, Other SMTP & More 4M+ · 4.8★ (5,211) wp.org #7 ↑1 wp.org ranks it 1 place below merit 7 Photo Gallery, Sliders, Proofing and Themes – NextGEN Gallery 300K+ · 4.3★ (4,342) wp.org #8 ↑2 wp.org ranks it 1 place below merit 8 Super Page Cache – Cloudflare Cache, Page Speed & Core Web Vitals 70K+ · 4.8★ (518) wp.org #9 ↑2 wp.org ranks it 1 place below merit 9 Customer Reviews for WooCommerce 80K+ · 4.8★ (1,539) wp.org #11 ↑3 wp.org ranks it 2 places below merit 10 Smash Balloon Social Photo Feed – Easy Social Feeds Plugin 1M+ · 4.9★ (4,359) wp.org #13 ↓4 wp.org ranks it 3 places below merit 11 Easy Social Feed – All In One Social Feed Plugin for WordPress 30K+ · 4.6★ (502) wp.org #14 ↑2 wp.org ranks it 3 places below merit 12 Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ · 5.0★ (775) wp.org #18 ↑5 wp.org ranks it 6 places below merit 13 Popup Builder – Create highly converting, mobile friendly marketing popups. 200K+ · 4.7★ (2,216) wp.org #19 wp.org ranks it 6 places below merit 14 Easy WP SMTP – WordPress SMTP and Email Logs: Gmail SMTP, Office 365, Outlook, Custom SMTP, and more 500K+ · 4.6★ (709) wp.org #16 ↑1 wp.org ranks it 2 places below merit 15 Social Chat – Click To Chat App Button 200K+ · 4.9★ (696) wp.org #20 wp.org ranks it 5 places below merit 16 Smash Balloon Social Post Feed – Simple Social Feeds for WordPress 100K+ · 4.7★ (1,511) wp.org #24 wp.org ranks it 8 places below merit 17 GTM4WP – A Google Tag Manager (GTM) plugin for WordPress 700K+ · 4.5★ (155) wp.org #12 wp.org ranks it 5 places above merit 18 Wallet for WooCommerce 20K+ · 4.7★ (188) wp.org #21 ↓2 wp.org ranks it 3 places below merit 19 Smartarget – Chat Buttons & Engagement Apps 900+ · 4.6★ (10) wp.org #6 ↑1 wp.org ranks it 13 places above merit 20 Brevo – Email, SMS, Web Push, Chat, and more. 100K+ · 4.1★ (284) wp.org #23 wp.org ranks it 3 places below merit 21 Widgets for Social Photo Feed 10K+ · 4.7★ (28) wp.org #15 ↑6 wp.org ranks it 6 places above merit 22 Click to Chat – HoliThemes 600K+ · 4.8★ (131) wp.org #22 ↓7 23 WPZOOM Social Feed Widget & Block 50K+ · 4.3★ (51) wp.org #17 ↑1 wp.org ranks it 6 places above merit 24 Gravatar Enhanced – Avatars, Profiles, and Privacy 100K+ · 5.0★ (3) wp.org #10 ↑14 wp.org ranks it 14 places above merit

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.